The VPO platform enables us to work as if we are all in the same room when, in reality, we’re dispersed across the country or overseas, instead of having project communications and interactions become fragmented by relying on email, everyone involved in the project can access the platform to stay on the same page. Working with our customers becomes more of a collaborative, interdependent effort, which ultimately facilitates change management. We are saving time, controlling costs, maximizing resource utilization, increasing throughput, and making fewer mistakes–which were our goals when we implemented the VPO solution.
Our clients hire us to keep projects on schedule and under budget without sacrificing quality or cutting corners. VPO is a great tool for helping us consistently achieve those goals while maximizing resource utilization. Documents are located and questions are answered a lot faster, and the system saves us a ton of time, and money because there’s no extraneous effort to locate information or documentation. Everything is so easy to access or update, and everything is tracked. There’s no need to do things by hand or make manual updates.
VPO is compartmentalized very well and provides the access control tools that we need to automate information flows as well as workflows. By managing user access and tying that access into workflows, we are realizing additional efficiencies as well as the heightened transparency required of a governmental entity. And, at the end of the project, everything is archived, preserving a public record on every project.
As our construction management business continued to grow—and we had more projects to manage concurrently—we began looking for a better, more organized, single-platform solution. While all of the vendors could handle the basics of processing submittals and change orders, we wanted a solution that was more customizable. With VPO, we’ve streamlined our workflows, improved communications with clients and contractors, and have realized an effective quality control function in the process.
VPO becomes the primary source of truth for all of our consultants. It’s the site of record for any drawing and document, for any project, for real-time reference anywhere, anytime. Everyone was setting up their own project sites in SharePoint. The lack of consistency was a major problem. We didn’t have one central place where we can look at the entire portfolio of projects. It was a much more decentralized delivery process.
Everything is within the realm of implementation with VPO. If I’m out of the office and if somebody wants to know about a bid on a project, that information is available right there on my phone. I’m not going to have to chase down a project manager who may be unavailable. The ability to run what-if reports on how many projects we have bidding next week, for example, really helps. We will then be able to translate that data into a more robust way to tackle workload management.
With VPO, SIMPLUS [since acquired by Anser Advisory] is more productive. We do more with less people, take on more work, and make more money. It’s also been a tool that our clients have embraced, making them more productive. VPO is so easy to use and implement that we’ve found that we don’t need to add additional staff on larger projects. VPO helps reduce that need, adds value, and makes us more competitive. We’re doing much more with less people, resulting in higher revenue.
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